Your itinerary price includes all expenses incurred in connection with services such as planning, handling, and operational costs and are quoted at the current rate of exchange at the time of printing (typically prices listed in our brochures or on our website) or at the time of booking. Itinerary prices are subject to change without notice. Itinerary prices may also change in the event of significant currency fluctuations (as has been the case very recently with the US dollar) or due to other economic reasons beyond our control. Should such events occur, Gateway2Morocco will issue a full refund to passengers not wishing to pay for the increase in price, provided that these passengers’ written cancellation is received by our office no later than 5 days after prior notification. Our prices do not include the credit card processing fee added to the price for those who wish to pay by credit card.
Gateway2Morocco shall not be responsible for additional costs incurred in connection with excess baggage charges, deviations from the outlined itinerary and for other expenses of personal nature such as laundry, alcoholic beverages, extra meals, telephone charges, etc.
Although not required, we strongly recommend that our travel participants purchase a comprehensive travel insurance program that would protect them against trip cancellation fees, illness, loss and damage to luggage, etc. Our partner, Travelex Insurance Services, offers a comprehensive travel protection program at competitive rates that covers you for unexpected events that could cause you to cancel or interrupt your vacation, unexpected delays, medical assistance, loss of or damage to baggage.
Accommodations are based on double occupancy room in the category of hotels selected. A single room may be available upon request at the time of reservation for an additional cost. Gateway2Discovery reserves the right to substitute hotels of similar category without prior notice as deemed necessary and for the comfort and well being of our travel participants.
The number of meals is indicated in the itinerary. Typically, most of our journeys are offered with breakfast and dinners in Merzouga and Ouarzazate, when planing the trip with our travel agents additional meals can be included or excluded from your program as agreed.
Air & Land Transportation
Air transportation is not included on our tours unless discussed and arranged in advance.
Land transportation is provided in deluxe and air-conditioned luxury 4×4. Gateway2Morocco reserves the right to substitute its means of transportation by other vehicles of similar comfort whenever deemed necessary and because of unforeseen circumstances that are beyond our control (equipment failure, strike, etc.).
Taxes, Gratuities, and Other Miscellaneous Fees
Hotels taxes and gratuities are included in our tour price. Likewise, our journeys include luggage handling and tips at hotels. Additional tipping to the driver and the tour guide is left at the sole discretion of our tour members.
Discounts and other promotions may be available on certain departure dates and will be posted on our website. Students are entitled to receive a 5% discount on all of our scheduled packages, provided they submit a valid international student identity card at the time of booking. Discounts are not valid if reservation is received within 45 days of departure. No exception will be made. Discounts are not available on custom/private journeys.
Other discounts are offered for the following categories of travelers:
• Senior Citizens 65 and Over – 5%
• Honeymooners – 4%
• Groups of 5 or more traveling together – 5%
• Children (ages 5-11) sharing room with two adults – 15%
• Third Person in Room – 5%
• Group Leaders – 1 free for every 20 participants
All our tours include transfers and pick up from the airport except when agreed otherwise on the program.
No refund will be issued for unused portions of the program itinerary. Likewise, it is understood that no refund will be made to those who withdraw from the tour for any reason whatsoever.