Travel Documents (airline and Voucher including a detailed itinerary) will be mailed approximately two weeks prior to departure by Federal Express 2-day service. You may also be able to download them directly from our sites. Unless otherwise notified, we will mail you the documents to the address you indicate in the reservations form you submit online. You are responsible to provide the correct mailing address. These documents cannot be released until final payment has been made.
Sightseeing are usually includes entry fees to all monuments and shows as detailed in the itinerary. An English-speaking tour manager will be available to answer questions throughout the duration of our scheduled journeys. please refer to your specific itinerary.
During national holidays, access to certain facilities such as restaurants and shops may be limited. In such cases, Gateway2Morocco will make every effort to make adjustments as deemed necessary and for the well being of our tour members.
Two pieces of baggage are allowed per person and shall not exceed 44 pounds and sometime less depending on the air carrier. Insurance to cover you for loss or/and damage to your baggage is strongly recommended and available Travelex Insurance Services.
Passport & Visas
A U.S. Passport valid for six months upon return to the U.S. is required of all travelers. No visa is required for US citizens for a length of stay not to exceed 3 months. Non-US citizens should contact the nearest consulate of their country of destination to inquire about the latest entry requirements. All passport and visa requirements are the sole responsibility of the tour participant.
Gateway2Morocco acts as an intermediary or agent for the various companies, owners or contractors providing the means of transportation, accommodation and other related services. Gateway2Morocco does not own, manage, or control any recreational vehicles, hotel, restaurant, or any supplier of service. Gateway2Morocco assumes no liability either directly or indirectly from any loss, damage, accident, death, illness or acts of God and that may result from the negligence of any company or any person.
Gateway2Morocco reserves the right to make changes, additions or omissions to the itinerary because of unforeseen circumstances that are beyond our control such as flight delays, flight cancellations, equipment failure, theft, strikes, war etc. Should these changes or alterations become necessary, Gateway2Morocco will make every effort to adhere by the scheduled activities and make these changes only for the comfort and well being of our travel participants and to the best of our ability. On rare occasions, any additional expenses incurred as a result of these changes shall be borne by the travel participant and no refund will be made. The airline companies are not to be held responsible for any act, omission, or event during the time passengers are not on board of their conveyances. The passenger’s ticket, when issued, shall constitute the sole contract between the carriers and the passenger.
Gateway2Morocco reserves the right to deny and withdraw a travel participant from any journey when such person’s mental and physical health become detrimental to the comfort and well being of other travel participants. In such cases, Gateway2Morocco’s liability for cancellation and withdrawal shall be limited to the portion of the itinerary not utilized. In the unlikely event that Gateway2Morocco must cancel a journey, all monies will be refunded in full. In the event that a travel participant withdraws from his or her itinerary, no refund or credit will be issued for any reason whatsoever per section entitled “Unused Services” of these terms and conditions.
Certain activities on our journeys, in particular the outdoor adventures packages furnished by independent suppliers carry with them various inherent risks and although every precaution is taken to guard against such risks, it is understood that your safety cannot be guaranteed. Gateway2Morocco assumes no liability for accidents resulting from these activities. Physically challenged travel participants requiring special assistance must be accompanied by a qualified adult who assumes total responsibility for the participants’ well being.
You, the traveler, are responsible for reading and reviewing these terms and conditions and all material and details printed in connection with your travel itinerary. All sales are final and are subject to these terms and conditions. We accept no responsibility and no liability whatsoever for your failure to read and review these terms and conditions.